You can now book service for your vehicle by following these steps:

1. In the Volvo Cars app, select the Vehicle tab
2. Open the Maintenance view
3. Select the Book Service option
4. You start the booking by selecting a dealership. If you already have a preferred dealer set, this will be pre-selected for you. Otherwise, you will be able to select your preferred dealership from a list.
5. Select the service you would like to book. If nothing matches what you need, you can select "Tell us more" and describe what you need in the message.
6. Select a date and time when you will bring your car to the dealer. For dealers providing loaners, you can select to request a loaner car and you will then see time slots in which a loaner car is available.
7. Verify that all provided information in the appointment summary looks correct and then confirm the appointment.
8. You will see a confirmation page where you can select to save the appointment to your default calendar.
9. If you close the confirmation page, you will see the appointment date and time in the Home tab.

To add your upcoming service appointment to your default calendar:

• Open the Home tab in the Volvo Cars app
• Open the appointment by selecting the upcoming service
• Save to your default calendar

You are able to view your upcoming service appointments in the Volvo Cars app.

• In the app, select the Vehicle tab
• Select to open the Maintenance view
• If needed, scroll down until you see the Service section of the view. Here you will see all of your upcoming service appointments and you can select one of the appointments to see details or cancel it.

If you are not receiving notifications for service bookings, please be sure to check the notifications settings in the Volvo Cars app, under Profile, and Notifications.

If you need to cancel your appointment, you can easily do that in the Volvo Cars app:

• In the app, open the Home tab
• Open the appointment you wish to cancel by selecting Upcoming Service
• On the bottom of the page you will see the option to cancel the appointment
• Select and verify that you want to cancel your appointment

The Volvo Cars app is available for download in the Apple App Store and Google Play Store. It is designed for most smartphones and is available only with paid for or a complimentary Volvo On Call subscription.

Within Volvo Cars app, select Car tab, select Book Service, click on the blue hyper link “Your preferred retailer”. Select your choice of Volvo Cars retailer from the list shown or by using the Search location functionality. Before moving on, select the “Save as preferred retailer” checkbox.

If nothing matches what you need, you can select "Tell us more" and describe what you need in the message.

Please call the selected retailer or try a different retailer.